Back Office specialist – Czech Speaker

Lokalizacja:
Warszawa, mazowieckie
Obszar / Dział:
Back Office
Oferta przeglądana 
Cv złożone  

We appreciate commitment and develop our employees in the organization’s structure. We are seeking creative people, who are passionate towards their duties while being goal-oriented.

Duties:
  • Effectively manage e-mail customer’s queries to ensure excellent service standards;
  • Provide services information and resolve any emerging problems that our clients might face with accuracy and efficiency;
  • Assist with placement of orders, refunds or exchanges;
  • Identify and assess customer’s needs to achieve satisfaction;
  • Communicate in positive manner with team members and business partners;

Requirements:

  • Fluency to native level in Czech language;
  • Must have excellent written communications skills;
  • Call Centre experience will be an asset;
  • Experience working with direct consumers in B2C environment as a plus;
  • Positive attitude and energy;
  • Robust multitasking skills;

We offer:

  • Very good atmosphere in a dynamic and creative international team;
  • Extensive system of trainings and plenty of space for the realization of own ideas and strategies;
  • Flexible work hours;
  • Possibility of developing inside the company’s structures;
  • Possibility to work remotly (from your home) after one month training in Warsaw.

 

If you are energetic and professional Czech speaker we’d love to hear from you!

After you get here, we’ll provide all trainings and a casual fun work environment.